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Knowledge Forum

The IRPA Knowledge Forum provides marketplace intelligence from the pioneers and thought leaders of robotic process automation. View the latest white papers, expert commentary, case studies and best practices. Learn how practitioners, service providers and influencers are leveraging RPA to deliver unprecedented cost savings, gains in quality and productivity for their companies and customers. Subscription is free for members.

Latest News

Across all industries and geographies, organizations are striving for that competitive edge. Traditionally, gaining a leg up over competitors means developing new products and services, entering new markets or wringing costs out of processes. Outsourcing—IT, business operations and other functions—have all inevitably played a key role in the past. Now, [...]

Beyond Cost Savings - How RPA Helps Deliver Customer Satisfaction

We’ve all heard about the benefits that RPA delivers in cost savings. But are you aware of what else RPA can do for you?  It’s time to go beyond the basics.Our speakers discuss how RPA implementations have enabled their clients to reach new levels of customer loyalty and satisfaction by [...]

Moving from tactical RPA to strategic RPA

Organizations are in various stages of exploring and implementing RPA. Companies who are still sitting on the fence will soon pay the price of having to play catch-up. In this webinar, you’ll get the inside scoop from industry experts how first movers have made the shift from tactical to strategic [...]

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Featured Content

Across all industries and geographies, organizations are striving for that competitive edge. Traditionally, gaining a leg up over competitors means developing new products and services, entering new markets or wringing costs out of processes. Outsourcing—IT, business operations and other functions—have all inevitably played a key role in the past. Now, organizations are looking for automation to drive additional efficiencies. Although earlier automation solutions helped many organizations achieve operational and financial benefits, initial improvements have typically plateaued as first-generation tools and approaches have reached a point of diminishing returns in their effort to reduce manual work.Today, organizations need to look for [...]

Beyond Cost Savings - How RPA Helps Deliver Customer Satisfaction

We’ve all heard about the benefits that RPA delivers in cost savings. But are you aware of what else RPA can do for you?  It’s time to go beyond the basics.Our speakers discuss how RPA implementations have enabled their clients to reach new levels of customer loyalty and satisfaction by ensuring fast, accurate, consistent responses. Learn about RPA's proven benefits from different viewpoints.Expert speakers:Karen Inbar, Solution Marketing Manager, Real-Time Solutions, NICEIan Barkin, Co-Founder & Head of Strategy, Symphony VenturesRaheem Hasan, President & Co-Founder, Institute for Robotic Process Automation [...]

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Archives

Thought Leadership Videos (RPA TV)

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Articles, White Papers, and Case Studies

Across all industries and geographies, organizations are striving for that competitive edge. Traditionally, gaining a leg up over competitors means developing new products and services, entering new markets or wringing costs out of processes. [...]

White paper - Smart Process Automation: Taking Action

Smart Process Automation:  Taking Action - Organizations across all industries have made process automation and transformation a strategic initiative, but many have yet to get started. With WorkFusion, IRPA has written a white paper that [...]

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Industry Perspectives and Expert Q&A's

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